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Direct Ordering & Repeat Business
Be discovered. Keep the relationship.
Discovery and QR entry lead to attributed orders, live status, and merchant rewards — without re-entry.
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→ The fragmented relationship
Discovery, menu, order, and loyalty live in separate places. The merchant gets the sale but loses continuity. Each channel carries its own relationship, and none of them talk to each other.
The operating loop
Customer loop
One source record follows the work. Each step keeps its context.
- 01 Discover Your venue, findable in the marketplace
- 02 Order QR on site or direct place order
- 03 Track Live order status, from kitchen to pickup
- 04 Reward Loyalty, offers, and campaign rewards
- 05 Return Profile, history, and repeat visits
No re-entry between steps. Corrections keep the original evidence.
Your venue has a home
- Venue place page
- A branded page with your menu, hours, photos, location, and a direct order button. Not a third‑party listing — your place, your brand.
- Search and discovery
- Guests find you in the marketplace by name, category, or proximity. Every visit builds your own audience.
- QR everywhere
- A scannable QR at every table, on your window, and on your takeaway packaging. No app install required.
One cart, one source
- Attributed orders
- Every order is tied to a known customer account. No anonymous transactions — you own the relationship.
- Cross‑channel cart
- Start at the table, switch to pickup — the cart follows. No re‑entry.
- Live order status
- The guest sees the same status the kitchen sees. No waiting at the counter guessing.
Rewards that bring people back
- Points and tiers
- Earn per visit or per spend. Tiers unlock benefits you define. The guest sees their progress.
- Stored value
- Guests load balance. Fast checkout and predictable cash‑flow for the venue.
- Gift cards
- Sell and redeem digital gift cards directly through your page.
Offers and campaigns
- Targeted offers
- Send an offer to guests who haven't returned in 30 days. Or to everyone on a slow Tuesday.
- Time‑bound campaigns
- Happy‑hour discounts, seasonal menus, event‑tied promotions — all configured by the merchant.
- Usage metrics
- See how many guests viewed, claimed, and redeemed each campaign.
Merchant stays in control
- Menu and availability
- Update your menu, prices, and photos yourself. Publish instantly.
- Opening hours
- Set per‑day hours, special closures, and holiday schedules.
- Channel policy
- Accept orders for dine‑in, pickup, or delivery — per item and per time window.
A clear boundary
Scope
Included
Venue place page, marketplace discovery, QR ordering, attributed orders, order status, points loyalty, and stored value at one test venue.
Not claimed in this scope
Third‑party delivery integration, campaign automation, push notification delivery, and multi‑venue loyalty aggregation.
Bring your venue onto Perko.
Tell us about your business and we will get back to you.